Kerja On Call Artinya
Perbedaan On Call Pay dan Uang Lembur
Apakah on call pay adalah uang lembur? Ternyata bukan, mereka adalah dua kompensasi yang berbeda.
Bila uang lembur adalah kompensasi yang diterima karyawan karena bekerja lebih dari jam kerja reguler, sedangkan on call pay merupakan jenis kompensasi yang diterima karyawan karena bersedia untuk melakukan pekerjaan di luar jam kerja atau jadwal kerja reguler.
Selain itu, kompensasi uang lembur biasanya tidak sebesar kompensasi on call pay.
Baca Juga: Bagaimana Cara Perhitungan Uang Lembur?
Pengertian On Call Pay
On pay call adalah salah satu jenis kompensasi yang diterima karyawan karena sudah bersedia bekerja saat dipanggil di luar jam kerja mereka.
Biasanya hal ini terjadi apabila karyawan dipanggil oleh perusahaan dengan kebutuhan pekerjaan yang mendesak atau tidak dapat diprediksi.
Kompensasi ini besarannya bisa bervariasi dan biasanya dihitung per jam.
Memastikan shift kerja terpenuhi
Perusahaan yang memberikan on call pay pada karyawan bertujuan untuk memastikan perusahaan memiliki tenaga kerja yang cukup untuk memenuhi semua shift kerja.
Apabila ada pekerja yang tiba-tiba tidak masuk bekerja, maka on call pay adalah solusi terbaik untuk memenuhi seluruh shift kerja ketika kondisi mendesak.
Karyawan harus tetap dapat merespons cepat
Faktor yang menentukan karyawan menerima on call pay adalah karyawan harus fast response. Hal ini dikarenakan kebutuhan pekerjaan tersebut biasanya bersifat mendesak atau darurat, sehingga membutuhkan karyawan dengan respons yang cepat apabila dipanggil untuk bekerja.
Subject: Open letter from civil society organizations concerning ASEAN’s approach to the ongoing political, human rights and humanitarian crisis in Myanmar to move beyond the Five-Point Consensus
We, the 457 undersigned Myanmar, regional and international civil society organizations, call on the Association of Southeast Asian Nations (‘ASEAN’) to cease inviting all political and non-political representatives of the Myanmar military junta to all summits and meetings and revise the mandate of the Special Envoy to Myanmar. We further call on ASEAN under the Indonesian Chairship, as a regional bloc, and as individual states, to move beyond the failed Five-Point Consensus (‘5PC’), enable effective humanitarian assistance, and publicly recognize the National Unity Government.
For the past 20 months since the failed coup, ASEAN has been largely ineffective in responding to the escalating crisis in Myanmar. ASEAN’s “dialogue” demonstrates a selective approach to the 5PC and yields no results to stop the ongoing crisis in Myanmar. Despite being put on notice for non-compliance with the 5PC in a joint communique in August 2022, the junta has continued committing atrocity crimes against the Myanmar people. Just one month after the warning, the junta’s airstrikes on a school in Sagaing Region killed 11 children.
The exclusion of the junta from ASEAN Summits in October 2021 and November 2022 was a step in the right direction. We also note positive stances taken by Indonesia, Malaysia, Philippines and Singapore, and welcome the bloc’s statement in July 2022. Nevertheless, any engagement with the junta is in breach of the ASEAN Charter. The crimes that are being committed by the Myanmar military amount to acts of a terrorist organization under international legal definitions and Myanmar’s domestic laws. The Myanmar military stands accused of atrocity crimes at the International Court of Justice and the International Criminal Court, and under a universal jurisdiction case in Argentina. We are alarmed that this illegal entity holds sway in ASEAN’s actions.
Mandate of Special Envoy
Since the establishment of the desultory Five-Point Consensus (5PC), the mandate of the ASEAN Special Envoy (‘SE’) has proven unsuccessful in resolving, let alone positively impacting, the worsening crisis in Myanmar. Several efforts by the SE, and by extension of ASEAN, to initiate “dialogues” and “visits” to the military junta have not actualized in any meaningful progress. Instead, such actions have condoned and emboldened the illegal junta to continue its heinous crimes with blanket impunity.
Evident in the visits by the second SE, Cambodian Foreign Minister Prak Sokhonn, in March and June 2022, the junta has been reassured of ASEAN’s inaction and launched intense aerial attacks against civilians and spiked the death toll of children. State Counsellor, Daw Aung San Suu Kyi was repeatedly given additional prison sentences, along with her economic adviser, Sean Turnell. It is a shame that, per the junta’s disapproval, in none of the visits was the SE allowed access to the State Counsellor and other arbitrarily detained parliamentarians elected in the November 2020 general elections. The SE has further failed to meet with the Acting President, Prime Minister or other officials of the National Unity Government (‘NUG’), the legitimate government of Myanmar, key ethnic revolutionary organizations (‘EROs’) and civil society organizations (‘CSOs’).
The junta was emboldened to carry out extrajudicial executions of four political activists in July despite the appeal from ASEAN Chair, Cambodian Prime Minister Hun Sen. The executions clearly demonstrated, as Singapore’s Foreign Minister put it, “the high level of cynicism or even outright disrespect for the role of ASEAN”. We are deeply disappointed that such a reprehensible action, which may constitute war crimes and crimes against humanity, was met with no more than empty condemnation.
These imprudent engagements of the SE further caused extensive damage to the struggle of Myanmar people to end military tyranny and establish a federal democracy. Such actions stand in contrast to the 5PC’s promise to strive for a solution “in the interests of the people”. Furthermore, the vague nature of the SE mandate has so far created public confusion of whether the mandate is a political mediator, interlocutor or focused on humanitarian delivery.
Humanitarian Aid and AHA Centre
ASEAN’s ongoing cooperation and engagement with the military junta to deliver humanitarian aid through the bloc’s Coordinating Centre for Humanitarian Assistance on Disaster Management (‘AHA Centre’) has only exacerbated the humanitarian crisis. The AHA Centre, designed to tackle natural disasters, is ill-equipped to deal with a multi-dimensional political crisis. With its operating procedures, the Centre relies on the junta for access and is dictated by a board consisting of the junta’s Myanmar Task Force. Aid is being weaponized by the very perpetrators of crimes against humanity and war crimes that led to the ongoing humanitarian crisis and the genocide of the Rohingya in 2017. The former director of the AHA Centre stated that the junta “is unwilling to provide access to the people in line with humanitarian principles,” and called on ASEAN to remove the junta as an aid partner.
Local humanitarian actors and CSOs have been effectively delivering much-needed humanitarian assistance to communities since the failed coup, along with the NUG and EROs. Border-based CSOs have been indispensable in assisting groups in hardest-to-reach areas with financial and subsistence support. The NUG provided 2.73 billion Myanmar Kyat to internally displaced people and the Civil Disobedience Movement in a year. Meanwhile, international humanitarian organizations, UN agencies and the AHA Centre have been largely unable to reach those most in need. In his letter to the ASEAN Secretary-General, the Malaysian Foreign Minister noted that “the special [humanitarian] task force formed by ASEAN together with the junta is not working well”. With the lack of trust in the junta as a result of its ongoing campaign of terror and weaponization of aid, local aid providers are increasingly unwilling to work with the junta or organizations linked to it.
While Myanmar people themselves are sacrificing their lives, livelihoods, and futures for the future of their young generations, ASEAN must take concrete actions to end all inhumane acts committed by the military junta. We appeal to the Indonesian President, set to assume the ASEAN Chairship in 2023, to support the will of the Myanmar people.
It is imperative that ASEAN no longer holds official meetings with the junta or recognizes it and its representatives as the government of Myanmar. The bloc must bar all junta representatives, political and non-political, from all ASEAN summits and meetings, including the ASEAN Commission on the Promotion and Protection of the Rights of Women and Children (ACWC) and the ASEAN Intergovernmental Commission on Human Rights (AICHR). Such disengagement must include ending defense ties with the Myanmar junta. ASEAN must officially recognize the NUG, allowing its delegation to the bloc and member states.
We strongly urge ASEAN to move beyond the Five-Point Consensus (5PC) and develop a plan that includes clear benchmarks and indicators of success to realistically measure progress. The plan must be based on extensive consultation with the NUG, the National Unity Consultative Council (‘NUCC’), EROs and CSOs. ASEAN must establish actionable punitive measures upon the junta’s non-compliance with the 5PC to cease the ongoing violence.
At the November Summit, we also called on ASEAN to amend the mandate of the SE to be a full-time position from 2023 onwards with a three-year term, appointed by the ASEAN Chair, and to represent and be accountable to ASEAN as a whole. The SE must have clear terms of reference not for peace-brokering, but be grounded in human rights principles, justice and accountability, and the will of the Myanmar people. The mandate must hold authority and independence to take actions unencumbered by the delay of infrequent ASEAN high-level meetings. The mandate must immediately open formal communications and engage with the NUG, the NUCC, EROs, CSOs and the Committee Representing Pyidaungsu Hluttaw.
On humanitarian aid, ASEAN must stop partnering with the junta and recognize that the AHA Centre cannot address the humanitarian crisis. We recommend that ASEAN to take a solidarity-based approach to facilitate cross-border aid by working in partnership with local humanitarian actors, the NUG, and EROs. ASEAN members must also accept and protect asylum seekers from Myanmar. All regional efforts must be based on humanitarian principles of do-no-harm, humanity and impartiality, and the agency of displaced communities.
The political, human rights, and humanitarian crisis in Myanmar is not merely an “internal affair,” but a threat to regional security and stability which ASEAN vowed to protect. Without swift action, Myanmar’s neighboring countries and ASEAN states will continue to face the influx of refugees, loss of commercial interests, and irreparable reputational damage. We believe that ASEAN’s credibility depends on its ability to act promptly to effectively prevent the junta’s violence and destruction spilling over and destabilizing the entire region.
We CSOs remain at your disposal to ensure the bloc’s effective action in addressing the needs of Myanmar people in line with their will and aspirations.
For more information, please contact:
Signed by 457 organizations including 297 organizations who have chosen not to disclose their name:
Additional 297 organizations have chosen not to disclose their name.
IT support specialist
Tugas utama seorang IT support specialist adalah untuk menangani berbagai infrastruktur dalam jaringan perusahaan. Hal ini akan berkaitan dengan perbaikan pada kendala teknis yang terjadi di perusahaan. Oleh karena, itu pekerjaan ini akan lebih sering dipanggil perusahaan apabila adanya suatu kendala atau kerusakan.
Tugas utama seorang jurnalis adalah untuk menginformasikan segala sesuatu kepada masyarakat luas mengenai informasi terbaru. Oleh karena itu, pekerjaan sebagai jurnalis akan lebih sering mendapatkan panggilan di luar jam kerja karena mereka harus meliput berita terbaru yang sulit untuk diprediksi.
Menanggapi keadaan darurat
Beberapa pekerjaan, seperti pekerjaan yang berkaitan dengan kesehatan dan keselamatan publik, mengharuskan karyawan untuk siap sedia menanggapi keadaan darurat.
Pemberi kerja dapat menawarkan on call pay untuk memberikan kompensasi kepada karyawan agar bersedia bekerja dalam waktu singkat.
Misalnya, rumah sakit dapat memberikan on call pay kepada perawat yang tersedia untuk bekerja jika terjadi keadaan darurat medis.
Pekerjaan yang Sering Mendapatkan On Call Pay
Sistem ini biasanya terjadi pada beberapa pekerjaan seperti berikut.
Perawat adalah personel kunci dalam prosedur medis, mereka bertugas untuk menjaga pasien dan membantu pekerjaan dokter.
Untuk itu, perawat harus siap mendapatkan on call pay apabila ada kebutuhan yang mendesak, seperti operasi orang kecelakaan, operasi orang hamil, wabah virus, dan lain sebagainya.
Sama seperti perawat, dokter juga harus siap untuk mendapatkan panggilan kapan pun. Hal ini dikarenakan orang yang sakit tidak bisa diprediksi waktunya. Oleh sebab itu, seorang dokter harus selalu siap sedia apabila dipanggil untuk bekerja dalam kondisi apapun.
Terapkan On Call Pay Bersama Software Payroll LinovHR
Memanggil karyawan untuk bekerja dalam keadaan mendesak di luar jam kerja mereka mungkin adalah hal yang umum untuk beberapa pekerjaan.
Oleh karena itu, penting sekali bagi perusahaan untuk dapat menghitung on call pay dengan tepat agar tidak merugikan karyawan. Perusahaan harus dapat memastikan on call pay masuk dalam komponen perhitungan gaji.
Untuk mendukung perhitungan gaji dan kompensasi lebih akurat, cepat, dan mudah. Mengandalkan cara manual tentu bukanlah sebuah jalan keluar.
Agar hal ini dapat lebih mudah, sudah saatnya perusahaan mengandalkan sistem penggajian berbasis teknologi digital seperti software payroll. Salah satu solusi terbaiknya dengan menggunakan Software Payroll LinovHR.
Software Payroll LinovHR dapat membantu perusahaan dalam memudahkan semua perhitungan kewajiban mengenai penggajian. Ini karena dalam Software Payroll LinovHR didukung oleh fitur-fitur canggih di dalamnya.
Seperti fitur Payroll Component Hal yang mempermudah pengelompokkan komponen penggajian, seperti gaji pokok, insentif, kompensasi dan lain sebagainya.
Selain itu, untuk mempermudah karyawan mana saja yang mendapatkan on call pay, perusahaan bisa menggunakan fitur Payroll Group yang akan mengelompokkan karyawan dengan komponen gaji yang sama.
Software Payroll LinovHR juga dilengkapi dengan fitur Tax Calculator yang bisa membantu perusahaan untuk menghitung kewajiban pajak penghasilan.
Segala kemudahan mengenai perhitungan gaji dan kompensasi karyawan bisa didapatkan pada Software Payroll LinovHR.
Gunakan Softwarenya sekarang juga!
H.E. Sultan Haji Hassanal Bolkiah Mu’izzaddin Waddaulah, Prime Minister of Brunei Darussalam
H.E. Hun Sen, Prime Minister of the Kingdom of Cambodia
H.E. Joko Widodo, President of the Republic of Indonesia
H.E. Thongloun Sisoulith, Prime Minister of the Lao People’s Democratic Republic
H.E. Dato’ Sri Ismail Sabri bin Yaakob, Prime Minister of Malaysia
H.E. Ferdinand Romualdez Marcos, Jr., President of the Republic of the Philippines
H.E. Lee Hsien Loong, Prime Minister of the Republic of Singapore
H.E. Prayut Chan-o-cha, Prime Minister of the Kingdom of Thailand
H.E. Phạm Minh Chính, Prime Minister of the Socialist Republic of Vietnam
Call center representative
Pekerjaan ini menangani banyak pertanyaan dan keluhan dari pelanggan. Selain itu, call center juga bertugas memberikan informasi tentang produk dan layanan, memproses pesanan, dan banyak lagi.
Tidak jarang mereka juga harus bekerja saat mendapat panggilan di luar jam kerja reguler. Bahkan mereka juga harus siap bila harus dipanggil untuk bekerja saat hari libur.